Our Mission
Our commitment is to provide our patients with the highest quality professional medical services and to constantly improve patient care, quality of medical staff and operational efficiency.
JAMESTOWN PEDIATRIC ASSOCIATES IS A LEVEL 3 MEDICAL HOME, CURRENTLY THE HIGHEST LEVEL AWARDED BY THE NCQA.
What is the patient-centered medical home (PCMH)? PCMH is a team-based health care delivery model led by a health care provider that is intended to provide comprehensive and continuous medical care to patients with the goal of obtaining maximized health outcomes. Through the medical home model, practices seek to allow better access to health care, increase satisfaction with care, improve the quality, effectiveness, and efficiency of the care they deliver while responding to each patient’s unique needs and preferences.
1. Comprehensive Care
The primary care medical home is accountable for meeting the large majority of each patient’s physical and mental health care needs, including prevention and wellness, acute care and chronic care. Providing comprehensive care requires a team of care providers. This team INCLUDES a personal physician within a medical practice, LIKE JPA, who leads the care team advanced practice nurses, physician assistants, nurses, pharmacists, nutritionists, social workers, educators and care coordinators.
2. Patient-Centered
The primary care medical home provides health care that is relationship-based with an orientation toward the whole person. Partnering with patients and their families requires understanding and respecting each patient’s unique needs, culture, values and preferences. The medical home practice actively supports patients in learning to manage and organize their own care at the level the patient chooses. Recognizing that patients and families are core members of the care team, medical home practices ensure that they are fully informed partners in establishing care plans.
3. Coordinated Care
The primary care medical home coordinates care across all elements of the broader health care system, including specialty care, hospitals, home health care and community services and supports. Such coordination is particularly critical during transitions between sites of care, such as when patients are being discharged from the hospital. Medical home practices also excel at building clear and open communication among patients and families, the medical home and members of the broader care team.
4. Accessible Services
The primary care medical home delivers accessible services with shorter waiting times for urgent needs, enhanced in-person hours, around-the-clock telephone or electronic access to a member of the care team and alternative methods of communication such as email and telephone care. The medical home practice is responsive to patients’ preferences regarding access.
5. Quality and Safety
The primary care medical home demonstrates a commitment to quality and quality improvement by ongoing engagement in activities such as using evidence-based medicine and clinical decision-support tools to guide shared decision making with patients and families, engaging in performance measurement and improvement, measuring and responding to patient experiences and patient satisfaction, and practicing population health management. Sharing robust quality and safety data and improvement activities publicly is also an important marker of a system-level commitment to quality.
Jamestown Pediatric Associates is proud to be a community partner with the YMCA and their Weekend Warrior program which promotes fitness and healthy lifestyles for our youth. For more information please contact our office.
If you need assistance with providing essential healthy and nutritional meals for your family please visit the follwowing websites:
Chautauqua County Women, Infants, and Children Program (WIC)
The Supplemental Nutrition Assistance Program (SNAP)
chautauqua.ny.us/286/Supplemental-Nutritional-Assistance-Prog